I don’t have energy to re-write all the details – mainly because it just makes me angry all over again. But the bottom line is pretty simple: CyberPower SUCKS! Below is an e-mail I sent to them in some effort to get some satisfaction.
The highlights are this:
CyberPowerPC sent me my new, rather expensive, computer several months ago. Not all the memory I ordered was showing up. After several hours of troubleshooting it was determined the motherboard was damaged in shipping so it wasn’t seeing all the memory. When I tried to ask Cyber Power PC for refund for the upgraded shipping I paid for since it clearly didn’t work, I was ignored – by several levels of people I attempted to contact.